tcl roku tv stuck in recovery mode
My TCL roku tv is stuck in a recovery mode loop. Please fix this!
version: 939.00r02232a
serial num: X00000ytt7ms
device id: s036d02tt7ms
roku tv: c105x
tcl model: 50s425
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My TCL roku tv is stuck in a recovery mode loop. Please fix this!
version: 939.00r02232a
serial num: X00000ytt7ms
device id: s036d02tt7ms
roku tv: c105x
tcl model: 50s425
Hi mmclaughlin207,
Thank you for posting here in the Roku Community!
We understand you are having a problem with the Roku TV since it was stuck in recovery mode, and we appreciate the details you have provided.
We would like to gather more details regarding this problem. Can you please provide the following information below?
- Could you share with us a photo or video clip?
- What troubleshooting steps have you taken so far?
We look forward to hearing from you soon and gathering your details.
Regards,
The Roku Community TeamHello,
I'm unable to post video, so I've attached a number of photos. I've added comments on the photos for reference. For troubleshooting thus far, I've tried the reset button on the side, but that does not work.
Thanks for keeping us posted, mmclaughlin207!
Please be aware that we have passed along your information to the appropriate Roku team for further investigation.
Your patience and understanding are much appreciated.
Thanks,
The Roku Community Team
