Forum Discussion

TXRefugee's avatar
TXRefugee
Newbie
6 days ago

TCL Roku TV connectivity issue

So I take it there was never a resolution for this? My same model can’t make it through a day. The only workaround that’s been a saving grace is having to do a network setting reset as opposed to the full factory reset. Per other responses, when the TV completely stops recognizing any of the 7 available network options, it’s not a router issue. It’s the TV. And TCL knows this.

tv & player wifi

1 Reply

  • RokuSuzette's avatar
    RokuSuzette
    Community Moderator
    6 days ago

    Welcome, TXRefugee​ 

    We get you're experiencing issues with your TCL Roku TV, which completely stops recognizing any of the seven available network options. Can you share more details on this? 

    • Aside from your TCL Roku TV not recognizing the available networks, do you see any error codes on the screen?
    • What steps have you already tried to fix the issue? 
    • When did the issue first start? 


    Looking forward to hearing from you!

    Roku Community Team