Sudden poor Wifi signal?

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TK8 wrote:

These things are garbage. Had this happen with TWO express boxes now. Less than 2 yrs old, work great one day the next can’t connect unless 3-ft from the router.  I’ve done factory resets, reset the router no luck. This seems purposeful to get you to buy a new box.  I’m done with Roku. 

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Thanks for your reply. In my case, the problem seemed to be with the "streaming stick" because things stopped working again (lost the signal) after my last post. So, I figured that a box type of Roku, rather than a streaming stick, might be the answer. I ordered a Roku Ultra (box) and it worked right away - and is still working, knock on wood!!!

If something should go wrong again, maybe I'll be through with Roku too. Do you use a different streaming media device now? Chromecast?  

Hi TK8

We're here to help!

If you are getting an error code or message, refer to this link for common Roku error codes and their recommended actions: What should I do if I cannot connect to my home network or the internet?

Furthermore, please be advised that Roku Express is only compatible with wireless b/g/n networks on the 2.4 GHz spectrum. Ensure that your router is broadcasting a 2.4GHz Wi-Fi network for the device to connect to. 

You can also try configuring your router and use wireless channels 1, 6, or 11 which are the preferred channels in North America. Each time you change the wireless channel, you will likely need to apply/save changes before you are prompted to restart the router.

Let us know how it goes.

All the best,
Kariza