Thanks for the inquiry.
If you need a replacement remote for your Roku Streaming Stick 3600, you can purchase a Voice Remote on our Support page here: Streaming Stick® Accessories
Thanks,
Danny
I had a 3810X stick model, the remote worked only for 3 months (very bad) so I had to use the App which work fine. BUT... when I had to change WiFi Password for secutity reasons guess what?... I Couldn't get the device reconected because it needs the remote!!!!! And the only solution I've read in this blog is "Buy another"... There's no remotes available and you cannot configure the stick using the laptop USB port (for God's sake we're in 21st century) I'm really upset with the poor quality of the remote, and the lack of remote replacements available.
BTW the link "https://www.roku.com/es-mx/products/accessories/streaming-stick" leads you to a no-valid page. Hope developers take action and improve the App so as we can change network configuration in a rush.
Alx_Blanco wrote:I had a 3810X stick model, the remote worked only for 3 months (very bad) so I had to use the App which work fine. BUT... when I had to change WiFi Password for secutity reasons guess what?... I Couldn't get the device reconected because it needs the remote!!!!! And the only solution I've read in this blog is "Buy another"... There's no remotes available and you cannot configure the stick using the laptop USB port (for God's sake we're in 21st century) I'm really upset with the poor quality of the remote, and the lack of remote replacements available.
BTW the link "https://www.roku.com/es-mx/products/accessories/streaming-stick" leads you to a no-valid page. Hope developers take action and improve the App so as we can change network configuration in a rush.
I have several of those Roku Streaming Stick+ devices, and even more of the remotes, since those can be purchased separately. I bought remotes to work with other older Roku devices that are still in service. They all work great. It sounds as if you simply got a bad one. Since it went bad during the warranty period, pursuing warranty replacement of the remote would have been the best avenue.
