Forum Discussion

JJ2084's avatar
JJ2084
Newbie
6 years ago

Static electricity vs Roku TV Remote

When I walked across the room to grab my RCA Roku TV remote, I had built up static electricity. When I shocked myself, and subsequently the remote, it messed up the remote. It doesn’t respond to butt...
remotes
Tivoburkee's avatar
Tivoburkee
Community Streaming Expert
6 years ago

I have touch many of remotes in my life and that hasn't ever happened to where it harmed the remote, no. If you need a new remote you don't have to get an rca roku tv remote, roku tv remotes by tcl, Insignia, onn, magnavox, jvc, westinghouse, sanyo all work on each others models. Just don't get Sharp or Hisense.

I suggest getting the One-For-All urc-7935 Streamer remote, there are many on ebay for under $10:

 

https://www.ebay.com/itm/One-For-All-Universal-Remote-Streaming-Control-3-Devices-Stream-Box-TV-Audio-/174202902895?hash=item288f4d596f

 

MackAttack's avatar
MackAttack
Newbie
5 years ago

Literally just happened to ours! Static electricity zapped the remote and is now not working. Tried all the tricks to fix it and nothing. 

  • RokuDanny-R's avatar
    RokuDanny-R
    Retired Moderator
    5 years ago

    MackAttack 

    Thanks for the post.

    Please send me a PM (private message) with your Roku account email address, and include the serial number/device ID on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

     

    Thanks,
    Danny

    • MelodyC's avatar
      MelodyC
      Reel Rookie
      4 years ago

      Just happened with mine also. Is there a fix?

       

      • RokuMary-F's avatar
        RokuMary-F
        Community Moderator
        4 years ago

        Hi MelodyC,

        Welcome to the Roku Community!

        We'd like to take a closer look to see if there's anything else we can suggest to help.

        Can you please provide us with more specific information about the issue you are experiencing? How long has the issue been occurring? What Roku model device are you using?

        Keep us posted with the details.

        Best regards,
        Mary