Forum Discussion
UPDATE 2 hours later, I had given up after trying a ton of codes and anything else that had been posted by others and walked away from the TV with the volume and power still not working. Then magically somehow they started working again. I would really love an explanation to this because it makes no sense. The tvs factory remote worked the whole time, just not the spectrum remote. Both are IR, and then it starts working again with the spectrum remote? As an IT pro who has been in this space for decades who also does a ton of consumer electronics on the side this doesn't add up. I really wish Roku would provide some clarity on this whole mess. Don't get me wrong, I am very happy(because my wife is happy) that it is working again.
Spectrum guide remote no longer controls power or volume on my TCL Roku TV. Worked yesterday, TV got an update this morning, now remote doesn't work. Clearly an issue with the update. Tried all the codes suggested, tried all the manufacturers suggested. Checked several places other than here. No luck. Please fix the update and revert whatever changes were made related to IR. And have Spectrum ads the correct codes for TCL TVs to the TCL entry in the on screen remote setup.
TCL 50S421
12.5.0 update as of 9:28 AM, Spectrum Guide remote no longer controls volume or power after that.
If you knew that people were obviously having issues, why didn't you pause the rollout until you had a fix? In 2023 I can't believe we are even having to deal with problems with IR remotes. I have just wasted the last 2 hours trying to fix my volume control and power button that was working yesterday and your update broke. Unacceptable.
- sjc22 years agoNewbie
Roku needs to fix this!!!!!
I had both my RC122 remotes for my two TCL Roku TVs configured with TV code 1098 and they both worked fine until Oct 1 and the software update happened.
Roku please fix the problem and make 1098 code for the RC122 remote work with the roku software.
I have temporarily been using code 1023 but it does not work as good for example the arrow keys dont work in TV mode.
- number40Fan2 years agoBinge Watcher
Just wait until Black Friday. Everyone will get their TVs set up on Saturday with everything working, then Roku will F*&^ it all up Sunday.
- neal1282 years agoNewbie
found on another website that 11780 works for me