Forum Discussion

Bruce64's avatar
Bruce64
Reel Rookie
2 years ago

Some Hulu shows do not play

I am unable to watch certain shows on Hulu. They get past the start screen and just stop. Other shows play just fine, but even shows from the same series (Beat Shazam and other similar shows) from previous years won't play. Shows like Next Level Chef play just fine.

5 Replies

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  • RokuEuniceL's avatar
    RokuEuniceL
    Retired Moderator

    Hi Bruce64,

    A warm welcome here in the Roku Community!

    We're glad to help you with your problem of being unable to watch certain shows on Hulu. We'd like to know more about the issue that you are experiencing. What Roku device are you using right now? (e.g., Roku Express, Roku Streambar, Roku TV; specify TV) Are you getting any error messages or error codes while trying to play content? Is the issue happening on other channels, or is it happening to Hulu channel only? (Specify) With more details, we will be able to assist you further.

    We'll be waiting for your response.

    Kind regards,

    Eunice

    • Bruce64's avatar
      Bruce64
      Reel Rookie

      I am using a Roku TV. There are no error codes, the program just stops loading. It is only happening on Hulu. We have restarted the TV, and have unloaded Hulu and reloaded it. 

      • Bruce64's avatar
        Bruce64
        Reel Rookie

        And, as I said before, it is just certain shows that this happens with.