Forum Discussion

RicardoB's avatar
RicardoB
Newbie
3 months ago

Solid White Light - Roku Voice Remote Pro, 2nd Edition

Good Afternoon everyone, I bought this remote at the end of February and it's been working great. Sadly the last week or so the remote will randomly stop working with a solid white light. I have been...
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Vpaluvai79's avatar
Vpaluvai79
Reel Rookie
13 days ago

Hello. I am also having the same issue.

RokuRhea-V's avatar
RokuRhea-V
Community Moderator
13 days ago

Hey Vpaluvai79​ 

To help us look into this further, could you please let us know which Roku Voice Remote model you're using? Also, have you tried any troubleshooting steps that we should be aware of?

Hope to hear soon!

Roku Community Team

  • Vpaluvai79's avatar
    Vpaluvai79
    Reel Rookie
    13 hours ago

    It is the Roku Ultra 2024. We have tried all the troubleshooting steps already.

    • RokuEmmanuel-D's avatar
      RokuEmmanuel-D
      Community Moderator
      12 hours ago

      Thanks for replying! Vpaluvai79​ 

      I understand it's persisting after doing all the steps. How long have you been using this remote, and where did you purchase this? 

      Let us know when you get a chance!

      Roku Community Team