Forum Discussion

RicardoB's avatar
RicardoB
Newbie
3 months ago

Solid White Light - Roku Voice Remote Pro, 2nd Edition

Good Afternoon everyone, I bought this remote at the end of February and it's been working great. Sadly the last week or so the remote will randomly stop working with a solid white light. I have been...
remotes
seos's avatar
seos
Reel Rookie
2 months ago

"A solid white light usually indicates a charging or battery issue, even if it seems to be charged. Since you've already tried resetting the remote and the problem is getting worse, it's likely a faulty battery or internal hardware problem. Since you bought it in February, it should still be under warranty. I’d recommend contacting Roku support directly for a replacement. They’re usually pretty good about handling these kinds of issues."