Forum Discussion
Greetings, RicardoB!
It appears that your Roku Voice Remote Pro 2 experiences unexpected behavior.
To help us check this, can you please keep an eye on your inbox? We've sent you a private message.
Hoping to hear from you there!
Roku Community Team
- Vpaluvai7913 days agoReel Rookie
Hello. I am also having the same issue.
- RokuRhea-V13 days agoCommunity Moderator
Hey Vpaluvai79
To help us look into this further, could you please let us know which Roku Voice Remote model you're using? Also, have you tried any troubleshooting steps that we should be aware of?
Hope to hear soon!
Roku Community Team- Vpaluvai7913 hours agoReel Rookie
It is the Roku Ultra 2024. We have tried all the troubleshooting steps already.
 
 
 - Stevenjb12 months agoNewbie
Having the same issue. Have followed instructions on how to reboot and repair and still solid white light and dead remote.
- RokuRiamie-D2 months agoCommunity Moderator
Hello Stevenjb1
We'd like to take a closer look at your issue with the Roku remote, which has a solid white light and is not working.
Can you tell us what kind of Roku remote you have (a photo would be helpful) and on which Roku device you're using it? We'd also like to know when you bought it.
We'll wait for your reply.
Roku Community Team