Forum Discussion

JohnB17's avatar
JohnB17
Newbie
2 years ago

Software upgrade stopped my Logitech remote from controlling Roku Express 4K+

Last week there was some kind of software upgrade on my 4K+ unit. Now my Logitech IR remote has no buttons that work with the Roku unit. Spent time with Logitech LIVE second level support who made ch...
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RokuJohnB's avatar
RokuJohnB
Community Moderator
2 years ago

Hi JohnB17,

A warm welcome here in the Roku Community!

We understand you're having a problem with your Logitech remote. We're happy to assist you. Please check out this support article here.

If the problem still continues, please keep us posted.

All the best,

John

RokuJharra-Q's avatar
RokuJharra-Q
Retired Moderator
11 months ago
Hi Community Users,
 
We are locking this thread because the information may need to be updated.
If you are still experiencing issues related to the original topic, here are a few steps you can take:

  1. Search the Community: Explore the Roku Community forums. You might find another thread addressing the same problem with more current information.
  2. Start a New Thread: If you cannot find an existing thread that matches your issue, please create a new one!
We are here to help.

Thank you,
The Roku Community Team