Forum Discussion

gjohnson's avatar
gjohnson
Channel Surfer
10 months ago
Solved

Settings and Screen Saver keeps changing

It was bad enough when ROKU stopped showing a list of TITLES after a search ( I could read the titles) to ICONS that are hard to read and also consume processing time and slows down ROKU ( which  has gotten so SLOW). Also, what some people consider improvements ( to me) are NOT improvements. Now my screen saver is GONE from the list. Bring CITY STROLL back.

 

Every time ROKU makes a software update some of my Setting values Change and I have to change them back. Can't ROKU software keep the settings values the same ???

Also, I am tired of ROKU changing my WALLPAPER anytime some developer decides to change it.

I am very close to throwing my ROKUs in the TRASH.

This is meant as feedback.

  • Hi gjohnson,

    Greetings from the Roku Community!

    Thanks for sharing your thoughts. We value your feedback as our valued customer and apologize for any inconvenience this may cause.

    However, on various occasions throughout the year, such as Valentine's Day or Halloween, Roku releases seasonal themes that only appear for a short period of time, e.g., 3 days. Your Roku device will automatically display a seasonal theme and automatically switch back after it expires.

    Seasonal themes are enabled by default. You can disable them using the following instructions:

    1. Press Home on your Roku remote.
    2. Scroll and select Settings.
    3. Select Theme.
    4. Select seasonal themes.
    5. Select Off to disable seasonal themes (or select On to enable them).

    Note: this option may be found on some devices under Settings > Wallpapers & Screensavers instead of Settings > Theme.

    In addition to selecting a theme pack, you can further personalize your Roku device by:

    Once again, thank you so much for your feedback; we value your input.

    Cheers,
    Chel

16 Replies

  • Im reading to trash it too.  Roku seems to shanghai all my preferences and revert to theirs.  I am tired of being blinded with the asinine bright colors so that it’s impossible to read anything on the screen.  I’m searching for another platform because this one isn’t listening to customers

    • luxury17's avatar
      luxury17
      Channel Surfer

      Going to have to disagree here. Roku, even with these issues, it's still the best streaming device out there. Apple, Chromecast, Etc, definitely do not have as good of a user experience, IMO.

  • RokuJechealR's avatar
    RokuJechealR
    Retired Moderator

    Hi gjohnson,

    Greetings from the Roku Community!

    Thanks for sharing your thoughts. We value your feedback as our valued customer and apologize for any inconvenience this may cause.

    However, on various occasions throughout the year, such as Valentine's Day or Halloween, Roku releases seasonal themes that only appear for a short period of time, e.g., 3 days. Your Roku device will automatically display a seasonal theme and automatically switch back after it expires.

    Seasonal themes are enabled by default. You can disable them using the following instructions:

    1. Press Home on your Roku remote.
    2. Scroll and select Settings.
    3. Select Theme.
    4. Select seasonal themes.
    5. Select Off to disable seasonal themes (or select On to enable them).

    Note: this option may be found on some devices under Settings > Wallpapers & Screensavers instead of Settings > Theme.

    In addition to selecting a theme pack, you can further personalize your Roku device by:

    Once again, thank you so much for your feedback; we value your input.

    Cheers,
    Chel

    • Tabandden's avatar
      Tabandden
      Newbie

      I have done all of that and it will work with my chosen screensaver for a little bit and then randomly it switches to some random screensaver. It's like the first half of it is my screensaver and then it switches on its own to another screensaver. And it does this every time. And I have the seasonal set to "off". I have tried switching screensavers to see if it was a defective screensaver. I even made my own screensavers through the Roku photos app and it will play my screensavers for a little bit and switch back to that. I have no idea how to stop this.

      • luxury17's avatar
        luxury17
        Channel Surfer

        2nd this.  And I'll add that it's not only after updates, but even when seasons change or sponsors.  Even though I have this turned off for everything, it still changes.  This has been a Roku bug for many, many years, and I've had about 6 Rokus over the last 10 years. All of them do this.

  • I am having the exact same issue you detailed above. Please let me know if I should provide any details.