Forum Discussion
martinav
2 years agoReel Rookie
I reset it as described, and in less than a minute, it started flipping out again.
RokuCarly
2 years agoCommunity Moderator
Thanks for confirming, martinav.
In this case, we'd be happy to coordinate this with our Support team for further clarification and assistance. With this being said, kindly check your inbox. We will send you a Private Message to gather additional personal information such as the email address associated with your Roku account and more.
In the meantime, you can use the Roku Mobile app as an alternative to your physical remote. This works well with all of Roku's streaming devices and has a private listening feature.
Best regards,
Carly