Forum Discussion
4 Replies
- Mandi_1987Newbie
I have the same problem with my Ultra, what can I do to fix it?
- renojimCommunity Streaming Expert
I don't know if that's covered by the warranty and if it's out of warranty then it doesn't matter.
https://support.roku.com/article/208757058-Step-by-step-instructions-for-returns-and-warranty-replacementsIf it was mine I'd take it apart and solder the connector back on. Otherwise, sell it on ebay.
- joep94553Reel Rookie
I have had 2 Roku Utlra's HDMI Port broke loose/detach .. basically the HDMI Port is floating around inside the box .. As far as taking the cover off and fixing it .. I don't see a single screw on the cover, nor do I see a way to pull the cover off,,, One of the main reasons I continue to purchase the Roku Ultra was because of the HDMI input -- it made it very easy to view a variety of photos, videos and text files in the USB drive folders, Roku really needs to up the manufacturing quality of the HDMI port in the Roku Ultra