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FlipRobinson's avatar
FlipRobinson
Reel Rookie
3 years ago

Roku ultra and stick remotes not turning TV on/off

I have one Roku Ultra connected to a Samsung TV. The box remote would turn it on/off and manage volume with no issues but that remote would no longer charge. The replacement remote will manage volume...
remotes
FlipRobinson's avatar
FlipRobinson
Reel Rookie
3 years ago

Thank you, makaiguy. I wondered if that was the case but telling the system I couldn’t hear music while it was playing didn’t work. I will be a bit more patient and wait until it stops to see what it asks then.

FlipRobinson's avatar
FlipRobinson
Reel Rookie
3 years ago

makaiguy the music just continuously cycles and there aren’t any options to input another code  when I tell it the music isn’t playing.

I did try selecting several other TV brands and they all have the same effect…volume works but power does not.