Hi! wcwB0919,
A warm welcome From the Roku Community!
Thank you for reaching out to us. We understand that your remote is experiencing an issue.
Here are some steps that can help resolve the issue you reported:
Restart your Roku device and remote.
Re-pair the remote.
If the issue persists, please refer to the support article here for additional troubleshooting steps: How to fix your Roku voice or simple remote that is not working
If you need additional assistance, please reply to this post, and we will be happy to help.
Best regards,
Arjiemar
Hi. I've tried everything you listed here 5x today. Still not working. Please help. This is very frustrating. My remote doesn't have any lights so I can't tell if it's working. I'm ready to say screw it!
I dont have a pairing button on my remote. I turned off the power on the streaming device but it did not go back to the home screen. It stayed on the let's get started language screen. This is worse than cable. At least with cable I could actually talk to a human who acted like they wanted to help me. This is so frustrating. Please help
My remote doesn't have any lights or pairing buttons. It's very simple but yet I can't seem to make it work. I'm ready to throw it out the window!
Denvergator, if it's new you may want to just take it back. If there's no microphone button on the remote and no power button and no volume buttons on the side then it's a simple remote. It either works or it doesn't. All you can do is to try new batteries. Don't assume the ones that came with it are any good. Simple remotes work via IR (infrared) and must have a clear line of sight to the front of the Roku device. You can see whether the remote is transmitting by pointing it at a digital camera like the one in your phone. When you press a button on the remote you should see a flash of light on the camera's screen. No flash means dead batteries or dead remote.
My Roku TV is stuck on set up language screen and my remote which does not have a pairing button won't work.
yvestony18, is it the remote that came with the TV or are you trying to use a remote from a different Roku device? What brand of TV is it - TCL, Sharp, onn, Hisense, etc., or a Roku TV made by Roku themselves? Is it a Voice remote with a microphone button on it? If it's not a TV made by Roku and not a Voice remote, I believe the remote should have the same brand name on it as the TV.
tryed all the things here spent 6 hours
language screen is not doing anything
do i need a new roku
i am disabled i need this to function
Hi, mimiro
Greetings, and welcome to the Roku Community.
We understand the troubles you've encountered with your Roku remote that is stuck on the Language screen and we're here to help you set it up.
To resolve this issue, please follow the steps below:
Keep us posted, and we'll assist you further.
Thanks,
Kash
