Forum Discussion
Luvgabe
2 years agoReel Rookie
UPDATE:
I think I've narrowed down what the problem is, and it is not with my Roku TV. This is what I did:
- I first purchased a new Roku TV: same size, same model, but I encountered the same problem, which logic would exclude the TV being the problem.
 - I then unplugged, then replugged-in, my modem. Problem persisted.
 - So I called AT&T, and a technician there was very helpful. He said the modem cannot turn a TV off. If it's a modem problem, instead of my TV screen going completely dark, a message would pop up, that there's an Internet problem. He said it probably is a power source problem -- a short in a wall socket.
 - I tried 4 wall sockets in the room where the TV is, and with each, the TV still kept turning itself off. A clock radio plugged into one of the wall sockets also blinked off, repeatedly going to 12:00.
 - I then plugged my TV into a charged generator and, Presto!, no more turning itself off. I'm calling an electrician today to fix the power problem.