Forum Discussion

Hsiyeoowydhxbux's avatar
Hsiyeoowydhxbux
Reel Rookie
4 years ago

Roku TV: Error Code 004 - need assistance

Still no updates on this? Brand new Hisense. Has IP, Ethernet, won’t update. Says an update is available. Error 004 internal error.  tried a manual update. Still fails.  This is a TV a with built...
Shawnpevans3's avatar
Shawnpevans3
Newbie
3 years ago

Roku what the helllllll. Can we get a fix for this?

  • RokuDanny-R's avatar
    RokuDanny-R
    Retired Moderator
    3 years ago

    Shawnpevans3

    Thanks for the post.

    Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue?
    With more detailed information, we will be able to assist you further.


    Thanks,
    Danny

    • jwc007's avatar
      jwc007
      Newbie
      3 years ago

      I’m having the exact same issue. I can get out of recovery mode using a USB update. But then when I try to connect to a network (wireless or wired), it can’t update (error 004). Please help.

      Roku TV A118X

      TCL model 505535

      Serial number X0030091U9MS