Forum Discussion

fumbles88's avatar
fumbles88
Reel Rookie
6 years ago

Roku TV Constantly Factory Resets Itself

Hello everyone, I have a TCL Roku TV (specs below) that, as of yesterday, has decided to start doing factory resets on itself about every half an hour or so. I have done my own factory reset, many ...
Redfishmagic's avatar
Redfishmagic
Newbie
5 years ago

Tech help...i purchased a roku 55" tv about 2 months ago. It keeps "resetting" to factory settings and i have to go back and set up everything from the VERY beginning. It has done this about 10 times since i have it. It JUST did it again this morning wiping everything out. I have to now go and load up codes wifi passwords etc.
Do i have a bad TV? Brand new from walmart

DeniseAb's avatar
DeniseAb
Newbie
4 years ago

RTCL Roku TV keeps resetting itself also every couple minutes. We ordered a new remote still doing the same thing unplugged reset 20 times a day

  • RokuKariza-D's avatar
    RokuKariza-D
    Retired Moderator
    4 years ago

    Hey DeniseAb

    Thanks for posting here in the Community.

    Please see RokuDanny-R's post above. The TV manufacturer's customer support team is the best one to help you with that matter. 

    We appreciate your understanding.


    All the best,
    Kariza