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Annie22's avatar
Annie22
Newbie
6 years ago
Solved

Roku TCL TV insanely dim/dark screen

Waking up this morning I noticed my Roku tcl tv was dim to the point of a black screen. Shining a light on the screen would show the big white lettering slightly better, but any grey/small text is lost to the dark. I honestly havent even touched visual or developer settings before today, so this happened for seemingly no reason, as far as I know. Roku TCL TV Model 40s305.

When turning the tv on it'll flash normal/bright, showing the red "loading" screen clearly, for nearly 1 second, before dimming again. I've reset my settings, replaced my surge protector/tried a normal outlet, I've reset my roku (both with a 1 hour power cycle, and a hard reset from in the settings). I've turned my brightness up & down, and even factory reset my roku tv. When I tried plugging a roku stick into my roku tv, and selecting hdmi 1, it'll show up named "roku #2" but the tv was still dark. I know this tv should work, considering it's bright/normal for a second when it's turning on. It was last updated December 13th and it checked for new updates 2 hours ago, to no avail. I feel like I've tried everything, hoping I can get some suggestions on any other possible solutions.

  • Changing the mode with the * button on remote from "vivid" to "movie" mode worked for me.

  • Go to settings, and restart the TV from there. Worked for me twice!

63 Replies

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  • Drove me nuts!

    Turn off TV.

    Unplug and count to 10.

    Plug back in.

    This seems to work on everything else and kit worked here too!

     

  • my tcl roku tv is dim/dark screen,reset everything, not working

     

    • Mellon's avatar
      Mellon
      Newbie

      Same problem . My picture setting was on low power and I put it on normal and this has improved the brightness.

  • I'm having the same problem but i have soft reset, hard reset, factory reset, cycled through the brightness settings, unplugged while the TV was on, held the power button while the TV was unplugged, left unplugged for 10 mins. Its still the same very dim screen and I made sure it was updated. What else can I do?

    • RokuMary-F's avatar
      RokuMary-F
      Community Moderator

      Hi Awaldo,

      Thanks for posting in the Roku Community and thanks for letting us know what troubleshooting steps you've done to try to resolve the issue.

      You'll need to get in touch with the manufacturer of your Roku TV for more help and assistance with this type of issue. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.

      You can locate Roku TV support contact information here 

      Keep us posted with what you find out.
       

      Best regards,
      Mary

    • Ozi420's avatar
      Ozi420
      Newbie

      Did you fixed your problem 🤔🤔

  • I turned off the Roku TV, unplugged it, plugged it in again, turned it on and it was back to normal.  This was after trying the following without success.

    1. Turning off & on

    2. Resetting TV audio/picture settings (instead of Factory reset)