Forum Discussion

Anonymous's avatar
Anonymous
4 months ago

Roku Streaming Stick Plus, mp4 with embedded Subtitles not working

I have recived the new Roku® Streaming Stick™ Plus 2025 – 4K  I wanted it for an older LG tv in the spare room, it is all working, but slow i wanted to use the stick for streaming from my server ...
roku player
bachphi's avatar
bachphi
Binge Watcher
4 months ago

Not truly embedded if there is a "mov_text" file, is it?

Anonymous's avatar
Anonymous
4 months ago

There is one file streamed over the network example: video.mp4 

  • RokuRiamie-D's avatar
    RokuRiamie-D
    Community Moderator
    4 months ago

    Anonymous​

    We'd like to take a closer look at this issue. Share with us the following:

    • Roku device model, serial number, and device ID (Settings > System > About)  
    • Tracker ID , OS version, and build (Home button 5 times, then Back button 5 times)  
    • Roku Media Player app build version (highlight app and press star (*) button)


    We'll wait for your response.

    Thanks,
    Roku Community Team

  • AvsGunnar's avatar
    AvsGunnar
    Community Streaming Expert
    4 months ago

    Anonymous​ 

    Are you able to upload a sample file (ie. to a google drive, mega, cloud storage, etc) and provide a link to it?  Can see if experiencing same issue as you with the file then.