Forum Discussion
Thanks for that yes have tried the settings you referred to
Anonymous
Are you using any server software that may have an additional subtitle setting? Maybe try enabling or disabling it and see if Roku can now play the subtitle track.
Since it is seeing it, something is precluding it from playing. Sometimes just restarting the server and the Roku device (Settings/System/Power/System Restart or Settings/System/System Restart) may refresh and clear out any miscommunication between the two.
I will note though that when I have had issues with Roku Media Player, it did seem to affect my mp4 files more than it did with my mkv files. Currently, though, I am not seeing any issues with subtitles and I had just tested both an embedded SRT and and an embedded burnt-in SRT file before posting the previous reply. (didn't see any issues).
The Roku Streaming Sticks (2025 models) are brand new so it is possible there may be an issue that needs to be looked at by Roku but would have to rule out server culprits first.