Roku streaming stick 4k no signal
Has anyone else experienced this issue with support? I have and active ticket. I have jumped through all the hoops they put in the way and still have a dead 4K stick. The last "test" I did was swa...
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Exact same problem. 4K stick won't start at all. "No Signal". Went through all the hoops many times, swapped with another device and proved it was dead. Keep getting the "Will close the ticket in three days..." message but no one ever reads my response. Keep getting the same email back but no response. Terrible lack of customer service and obvious bot answers my emails.
Hi, Community users.
Thanks for posting here regarding the issue you have encountered with the Roku Streaming Stick.
It has come to our attention that your Roku Streaming Stick is not working as intended, giving the "No Signal" message, and we're here to assist. We appreciate you taking the time to perform various troubleshooting steps in an attempt to resolve the issue, and we're here to help you address the problem at hand.
We would like for your cooperation to help us in addressing the issue, as we'd like to gather further information. Could you please provide the following details below:
- When did you first encounter the issue?
- What model of Roku Streaming Stick is having the issue?
- Can you please provide us with an image or a video referring to the issue?
- What specific troubleshooting steps have you attempted?
This information we receive is valuable for our team to work on the issue and provide the best resolution to address the problem.
We hope to hear from you soon.
Best wishes,
KashJust seeing this reply now... I have provided this information numerous times to various Roku personnel with no results. Decided I have spent way too much time on a $30 device and moved on to an Amazon Fire Stick. Severely disappointed in Roku as a long term customer with at least 6 devices over the years. This is a classic case of the run around.
