Forum Discussion

JonathanA's avatar
JonathanA
Newbie
4 years ago

Roku Stick intermittent audio on private listening on all services

I've got a TCL Roku TV and multiple Roku sticks and the audio cuts in and out for 10 to 20 seconds constantly on all Roku apps. I've tried all the troubleshooting and nothing helps. Samsung phone, ...
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RokuDanny-R's avatar
RokuDanny-R
Retired Moderator
4 years ago

JonathanA

Thanks for the post.

Can you please clarify the issue you are experiencing? Are you using the Roku TV to stream or the Roku Streaming Sticks? If you are using private listening, how are you utilizing that feature? Are you private listening through the Roku remote or through the Roku mobile app?

With more detailed information, we will be able to assist you further.


Thanks,
Danny