Forum Discussion

JGD-FL's avatar
JGD-FL
Reel Rookie
7 months ago
Solved

Roku remote draining batteries

I have the Roku Ultra that you can use with the earbuds to listen quietly to the TV. Problem is the messages on low battery comes up in 2 weeks and then the remote stops transmitting sound. Shortly a...
  • RokuJharra-Q's avatar
    7 months ago
    Welcome to the Roku Community, JGD-FL!

    Thank you for letting us know about the issues you're experiencing with the draining battery health of your Roku remote. We'd be happy to provide further information and suggestions.

    Roku remotes are designed to go the distance, but there are a few things that will drain a remote a bit faster.

    • Heavy usage of private listening on the remote itself--using the mobile app will save your batteries!
    • Congested Wi-Fi network around the device--the reason for this is that most remotes will use RF to connect to your Roku player and constant reconnection will use more battery.
    • Or viewing lots of short-form content, like YouTube, where a streamer could go through a few hundred button presses in an hour.
    Furthermore, we offer a Roku Voice Remote Pro (2nd edition) with 50% more battery life than the previous edition, with USB-C charging that typically lasts three months per charge. Live TV is one button push away, and you can pull up your favorite apps and adjust settings, like closed captioning, at any time with the quick launch button.

    I hope you find this information helpful.

    Thanks,
    Jharra