Roku Remote constantly disconnects

Connection to the back of the Ultra to charge this seems to be part of the issue. USB connector on the Ultra unit (not the one on the remote) does not plug in all the way to the back of the Roku Ultra 2022, although the cord is fine and plugs in  thoroughly into any other USB port. This has always been the case but apparently it's gotten to the point where it simply does not connect even though it reports that it is charging. When I use the voice to ask it what the charge is it reports everything from 0 to 100% during charging efforts And goes back-and-forth and back-and-forth with that response. 

After many frustrating months, I finally decided to plug the USB from the charger into a different adapter that fits completely, rather than trying to plug it to the back of my Roku Ultra 2022. Amazing but true… My voice remote model RC795 charged to 100% within the course of a few hours.

It is now working just fine. Hopefully this is the fix needed. The USB does not plug in all the way to the back of the ultra unit. I'm hoping this is the solution and sharing it for others.

Fingers crossed because there's no way I'm paying another 30 bucks to have an upgraded voice remote. Been there did that twice already. I do note that the charge has already dropped from 98% to 95% in the time it took me to write this,, so if that turns out to be the case I'll just keep the dang thing plugged in, because it sure does not seem to be able to hold a charge. Since there are no batteries to replace on the voice remote Pro I can only assume that perhaps the internal battery, which is not accessible, has given up the ghost. This has always been a touchy little remote and I am so sorry I bought this.

this is really upsetting to me because the cost of a new one for me during this economy doesn't work with my budget.