Forum Discussion
RokuEmmanuel-D
4 months agoCommunity Moderator
Hey, TorianEC.
Thanks for sharing your concern!
We see that your Roku Remote keeps on disconnecting, and we'd like to investigate further.
We just want to figure out if it’s a remote issue or something with the device. Could you try pairing the remote with your other devices? If it still frequently disconnects, then it’s probably a remote problem. Otherwise, there might be a problem with the Roku Ultra itself.
Let us know what you find out!
Roku Community Team
TorianEC
3 months agoStreaming Star
Thanks so much for your suggestion but I have already tried that. I can't imagine that the Roku itself is the problem but it's possible…