Forum Discussion
A warm welcome here in the Roku Community, RobA24!
Thank you for sharing your Roku remote concern with us. We'd be happy to further assist you with this and find you the best resolution possible.
In order to provide you with an accurate resolution, we require additional information to assess the situation. With this being said, kindly let us know the following:
- When and where did you purchase your Roku streaming stick?
- Is this the remote that comes with your Roku Stick or was it purchased separately?
Additionally, you can search for the available remotes on our official website: Roku Remotes
Best regards,
Carly
Streaming Stick 3600 cannot be controlled by an infrared remote. It requires a remote that controls via WiFi-direct. In Roku's current offerings, these are the Voice Remotes, any of which can pair with your 3600 and control it. They are listed on this Roku page but can be found at Amazon and other retailers asaed.