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sanadella's avatar
sanadella
Newbie
2 years ago

Roku Onn TV not entering power saving mode while Netflix app is open

My Roku Onn TV is not entering power saving mode while Netflix app is open. It opens Netflix poster screen but the TV doesn't auto power off. This is causing high energy consumption at my home during...
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KageS's avatar
KageS
Newbie
2 years ago

I have this same problem and it is only happening in the Netflix app so far. Also I checked my settings within the app and the settings on the tv itself and nothing has helped.

RokuERey's avatar
RokuERey
Retired Moderator
2 years ago

Hi KageS,

We appreciate you for sharing your experience about this and we'd like to know when did you start seeing the issue occur? 

Are there some changes recently that might be related to this?

Tell us more about this so that we can further assist you.

Thanks,

Rey