jenniferberry25
Try swapping the devices. (place the weak one in the location getting better signal and see if any improvement).
While I haven't had any issues with my 3921 Premiere+ devices, this forum is full of 3920/3921 Premiere complaints. (since only one antenna in this device, once it fails/begins to fail it is going to be hard to achieve a stable connection).
There used to be a way to test the antenna hardware but unfortunately was disabled by Roku so now user is limited to moving device around to different locations to see if any improvement in signal acquisition.