Forum Discussion

rkferguson's avatar
rkferguson
Newbie
4 years ago

Roku no longer dislays a menu and does not appear as an option on Vizio

I can no longer see anything pertaining to Roku on my Vizio TV.  I used to see a Roku menu when I powered on.  Then there was just an icon on the Vizio menu, just like there is for Netflix, Hulu, Ama...
CheeChee39's avatar
CheeChee39
Reel Rookie
2 years ago

My Roku also doesn't display menu screen anymore. I've tried several HDMI ports and it gets to Roku logo and nothing else. I have switched devices out several times and it's the same on each one. What can be the problem?

renojim's avatar
renojim
Community Streaming Expert
2 years ago

CheeChee39, you say you've switched out the device, but have you switched out the power source?  Especially if you're using the TV's USB port.

  • CheeChee39's avatar
    CheeChee39
    Reel Rookie
    2 years ago

    Yes I've tried all HDMI ports including side. Someone said I may need an adapter that I can plug in to something other than the HDMI. At this point I'm willing to try anything

    • Strega2's avatar
      Strega2
      Roku Guru
      2 years ago

      It’s not clear if you understood renojim’s suggestion of trying a different power source.  If you haven’t, that’s a good suggestion.  I wouldn’t look for an adapter, unless you’re pretty sure that the Roku is fine, but all the TV HDMI ports have gone bad.