Forum Discussion
RokuArjiemar
3 years agoRetired Moderator
Thanks for reaching out to the Roku Community!
Please try updating the device's OS to see if it fixes the issue.
Manually checking for updates
Follow the instructions below to manually check for software and channel updates.
- Press Home on your Roku remote.
- Scroll and select Settings.
- Select System
- Select System Update
- Note: The System Update screen displays the current software and build version, along with the date and time of the latest update.
- Select Check Now to manually check for updates.
If there is new software available or there are updates for your channels, then your Roku device will download and install them automatically, and once completed, your Roku device will reboot.
Please feel free to let us know if you need any additional assistance! If you are still running into an error, please confirm what country you're in.
Best regards,
Arjiemar