Forum Discussion

AshokP's avatar
AshokP
Reel Rookie
2 years ago
Solved

roku mobile app app Not available on Play store

I have Samsung Galaxy M31S mobile device.
I am Not able to download & install the Roku Mobile app from Play store
It is just Not available there.
Please help

mobile app
  • makaiguy's avatar
    makaiguy
    2 years ago

    Per this page, The Roku mobile app is available in English, French, and Spanish and Brazilian Portuguese. The Roku mobile app is available in Argentina, Brazil, Canada, Chile, Columbia, Costa Rica, El Salvador, France, Guatemala, Honduras, Ireland, Mexico, Nicaragua, Panama, Peru, the United Kingdom, and the United States.

  • RokuRiamie-D's avatar
    RokuRiamie-D
    2 years ago

    Hi AshokP,

    Welcome to the Roku Community!

    I understand that you still cannot get the Roku mobile app on your phone. No worries, I'll be more than happy to assist you with this.

    Before we continue, we would like to ask if you are connected to a VPN. If so, this may restrict your ability to install the Roku mobile app. If you are not connected to a VPN, what is your internet service provider? I suggest connecting your phone to your standard ISP.

    Please keep us posted.

    Regards,
    Riamie

4 Replies

  • makaiguy's avatar
    makaiguy
    Community Streaming Expert
    2 years ago

    Per this page, The Roku mobile app is available in English, French, and Spanish and Brazilian Portuguese. The Roku mobile app is available in Argentina, Brazil, Canada, Chile, Columbia, Costa Rica, El Salvador, France, Guatemala, Honduras, Ireland, Mexico, Nicaragua, Panama, Peru, the United Kingdom, and the United States.

    • AshokP's avatar
      AshokP
      Reel Rookie
      2 years ago

      Thanks for your reply.

      The problem is ; I am in US and have Roku purchased in US.

      But still I get aessage that this app is not available in tour country.

      What should I do?

       

      • RokuRiamie-D's avatar
        RokuRiamie-D
        Community Moderator
        2 years ago

        Hi AshokP,

        Welcome to the Roku Community!

        I understand that you still cannot get the Roku mobile app on your phone. No worries, I'll be more than happy to assist you with this.

        Before we continue, we would like to ask if you are connected to a VPN. If so, this may restrict your ability to install the Roku mobile app. If you are not connected to a VPN, what is your internet service provider? I suggest connecting your phone to your standard ISP.

        Please keep us posted.

        Regards,
        Riamie