Forum Discussion

juanimoli's avatar
juanimoli
Reel Rookie
2 years ago
Solved

Roku Live TV and Channel not working

Hi! I bought a Roku 4k Express in USA and tried it out there and worked perfectly. When I came back home to Argentina, plugged it and any channel in Roku TV shows a black screen and Roku Channel cont...
  • renojim's avatar
    renojim
    2 years ago

    It's a regional issue:

    "Note: The Roku Channel is currently available in the United States, Canada, and the United Kingdom on Roku streaming devices, web, and mobile, and in Mexico on Roku streaming devices only."

    https://support.roku.com/article/360007223934#!

    Note that you may have other problems trying to use a Roku device that was set up in the U.S. outside of the U.S.  If you do, you should factory reset your Roku device, create a new Roku account in Argentina, and link the device to the new account.

renojim's avatar
renojim
Community Streaming Expert
2 years ago

It's a regional issue:

"Note: The Roku Channel is currently available in the United States, Canada, and the United Kingdom on Roku streaming devices, web, and mobile, and in Mexico on Roku streaming devices only."

https://support.roku.com/article/360007223934#!

Note that you may have other problems trying to use a Roku device that was set up in the U.S. outside of the U.S.  If you do, you should factory reset your Roku device, create a new Roku account in Argentina, and link the device to the new account.

ElProfeYeo's avatar
ElProfeYeo
Newbie
2 years ago

Saludo .
Me pasa lo mismo .
Estoy en la República Dominicana 
Anteriormente funcionaba perfectamente el live streamer pero ya dejó funcionar hace un tiempo.
La tv está configurada con una cuenta de Mexico.