Forum Discussion

Ihatepeople11's avatar
Ihatepeople11
Reel Rookie
2 years ago

Roku LE not connecting to internet

Hello, I have a Roku LE and it won't show my internet. We have centurylink and it works on all of our other Roku's, but it refuses to find centurylink. Can anybody suggest anything?

(Ignore the signature)

(It does not let me link the product, so yea, I have to use the Roku Express option)

  • makaiguy's avatar
    makaiguy
    Community Streaming Expert

    Ihatepeople11-

    If yours is a Roku Express LE, it has a single band WiFi receiver that can only see the 2.4 GHz WiFi band.

    ROKU CANNOT FIND LOCAL WIFI NETWORK AT ALL - possible router settings issues:

    A) Some recent router updates from cable companies have turned off dual band routers' use of the 2.4 GHz WiFi band.  If you have a 2.4 GHz only Roku model and a dual band router with both 2.4 and 5 GHz bands, be sure the router's 2.4 GHz band is turned on.

    B) In the 2.4 GHz WiFi band, all Rokus support channels 1-11, as are used in North America. If your router supports 2.4 GHz channels 12-14, which are used in some other regions, make sure your router is set to use a channel in the 1-11 range and that you aren't using an auto setting that could select channels outside this range.