Roku keeps disconnecting from wifi
My Roku keeps disconnecting from the internet but when I check my wifi, everything is still working. When I restart my stick, it immediately reconnects only to disconnect again after 30ish minutes. I...
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Hello shajost
Thanks for reaching out here in the Community.
We'd like to gather more information about the issue you're running into. A few questions here to better understand what you're experiencing:
- Is there any error message when trying to connect?
- May we know whether Roku is detecting the network?
- Have you tried moving the device closer to your router to see if you can get connected?
We recommend checking out our Support page for troubleshooting issues here: How to connect your Roku® streaming device to the internet using Wi-Fi® or Ethernet
Keep us posted so we can better help you further.
Regards,
Karla
I have a 65 inch TCL Roku TV that is outside its warranty. In the last week the tv has dropped its Wi-Fi connection at least 3 times a morning. The router is located less than 2 feet from the tv. I have actually debated trying a hard wire connection to see if that works.
