Roku doesn’t (ever) update

Hi pnd258 

Thanks for reaching out here in the Community!

We would recommend performing a factory reset on your Roku TV and see if the TV will update to the latest OS. Please also make sure that you have a stable internet connection when activating and updating your Roku TV.

Perform the following steps with your Roku remote or the Roku mobile app.

1. Press Home on your Roku remote
2. Scroll and select Settings
3. Select System
4. Select Advanced system settings
5. Select Factory reset
6. If you have a Roku TV, select Factory reset everything. Otherwise, move to the next step.
7. Follow the on-screen instructions

For more information, check out this link: How to system restart or factory reset your Roku streaming device

Let us know how it goes!

All the best,
Kariza