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SBryan's avatar
SBryan
Newbie
3 years ago

Roku Device Won’t Connect to Old TV

I bought the express device because it says it’s compatible with any tv that has HDMI, but I can’t get it to connect/view on screen. I have a non smart Samsung flat screen. What am I doing wrong? Roku Express (3930, 3931 series)  

2 Replies

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  • AvsGunnar's avatar
    AvsGunnar
    Community Streaming Expert

    SBryan 

    Have you cycled through the TV Inputs using your TV remote (not the Roku remote) and selected the appropriate HDMI Input that the Roku Express is connected to?

    Also, try using the power adapter at the wall for power.  If your device did not come with a power adapter, try using a cell phone USB charging adapter. (5volt, 1amp).

    • SBryan's avatar
      SBryan
      Newbie

      My bad, I didn’t have the HDMI in the Roku pushed in all the way (thought it was as far as it would go and didn’t want to break it). I’m at the get started screen! Appreciate the quick response.