Forum Discussion

iamlam's avatar
iamlam
Newbie
7 months ago

Roku App On Phone Won't Connect To TV!

My Roku reset and I am trying to link my Roku App on phone to communicate with my Roku Stick on TV. I don't see how to link the devices. Can anyone help?

1 Reply

  • renojim's avatar
    renojim
    Community Streaming Expert

    If your stick was factory reset and you're at the "Let's get started" or "Choose your language" page, you'll need a Roku voice remote to do anything.  It would help to know the model number of your stick because if it's very old there may be no current remote that supports it.  You can't use the app until the stick is connected to your network and there's no way to get it connected without a physical remote.