Forum Discussion
Thank you for the quick response I received. I was directed to:
- Press Home on your TV remote
- Scroll and select Settings
- Select TV picture settings
- Select TV brightness
- Select Auto to enable ambient sensing or select a constant brightness level
- Press OK on your remote
The problem, however, is that I have an LG TV and a Roku 3 connected to it. (Not the "firestick," but the little black unit.) My Roku does not have an On/Off button.
So to get to the Roku main "Home" screen I have to use the tv remote and select HDMI 1, where the Roku cable is plugged in. The minute I do that, the tv screen dims - and that's how it stays when we select something to watch. This has never happened before. And when we watch regular tv, the picture is not dimmed at all. We tried HDMI 2...same result. We can't reach this:: TV picture settings or TV brightness, from the directions because they're not on the Roku menu. HELP.
- renojim2 years agoCommunity Streaming Expert
Have you tried restarting the Roku 3 or simply unplugging the power for several seconds? Given the age of Roku 3 devices, it may just be that its time has come. A last ditch effort to revive it would be a factory reset.
How do I factory reset my Roku® streaming device? | Official Roku Support