Forum Discussion
I am making this post because I recently went through something very similar. We unplugged the roku stick from the wall to move it to an extension chord, and after that the roku stick wouldn’t connect to the internet (not connected message in the top right corner), and of course to follow the remote wouldn’t pair (pairing light kept blinking). We reset the roku stick several times, unplugged it from the extension chord and plugged it back in several times, took the batteries out of the remote, changed the batteries, reset the remote, reset the router, all of the things. Nothing was working.
Well come to find out, the usb plug that is directly connected to the roku stick itself was unplugged ever so slightly. It was plugged in juuuuust enough to turn the roku stick on, but apparently not enough to do anything else. I know this sounds so stupid, obviously you’ve probably checked the chords (as we did) but make sure everything is plugged in really well on all fronts. In the stick itself, the middle connection and then the wall. The exact same things others were experiencing in this thread was happening to us and stumped if for two days lol.
I hope this solves someone’s issues!
- LP19703 years agoNewbie
Thanks walke192 so much for your post! The same thing happened to my roku. It was plugged in just enough to receive power, but not enough to connect to the internet. I pushed the roku further into the HDMI slot and now everything works! I had the same Not connected issues as everyone else. Whew! Back in business