Forum Discussion
RokuDanny-R
5 years agoRetired Moderator
Thanks for the posts.
Please send me a PM (private message) with your Roku account email address, and include the serial number/device ID on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.
Thanks,
Danny
Amsy
5 years agoNewbie
PLEASE can some one help, I have two Roku sticks and this has happened to both (hence buying the second) Remote wont work or pair, app won’t work either as neither will connect to the internet.
- DanaLouise5 years agoReel Rookie
Hi everyone,
I ended up getting a new stick with ability to access internet long distance. My previous roku was six years old. Good luck.
- renojim5 years agoCommunity Streaming Expert
Amsy, have you tried what RokuDanny-R suggested above?