Forum Discussion

Omaha_Dan's avatar
Omaha_Dan
Newbie
5 years ago

Reset affect other devices on Roku account?

I am having tons of issues with one of my smaller Roku tvs. If I factory reset that specific tv will anything happen to the other 3 on the network?

  • atc98092's avatar
    atc98092
    Community Streaming Expert

    No, a factory reset only impacts that device. It does nothing to your Roku user account, so does nothing to any other devices on that account. When you reset the TV, you will link it back to your account and all your existing channels will be reinstalled. But you'll have to add any required authentication to any channel that needs it. That doesn't transfer from your account. 

    • Klemstein's avatar
      Klemstein
      Newbie

      Do I need to unplug my Xfinity Cable box before I reset my Roku TV

      • RokuAnjelie's avatar
        RokuAnjelie
        Community Moderator

        Hi Klemstein

        Thank you for posting here in the Roku community!

        Yes! We highly suggest that you reset your Roku TV before doing anything else.

        If you have more queries, feel free to post again.

        Thanks,

        Anjelie