Forum Discussion

kkg311qt's avatar
kkg311qt
Newbie
3 years ago

Remote won’t pair light blinking but stuck on pair your remote screen

I'm having the same issue as noted by all above; tried the steps in the troubleshooting guide, and still cannot pair my remote (and it's on the setup screen after the factory restart, so can't utiliz...
remotes
RokuKariza-D's avatar
RokuKariza-D
Retired Moderator
3 years ago

Hi kkg311qt
Thanks for the post.

Please reply here with the serial number of the Roku device associated with the affected remote. It can be found at the back or underneath the player itself. We'll be able to further assist you from there.


All the best,
Kariza

Trescue91's avatar
Trescue91
Newbie
12 months ago

C138C2258306