Forum Discussion
RokuKariza-D
4 years agoRetired Moderator
Hi Celeste2320
We're sorry to hear about the issue you're running into.
Please reply here with the serial number of the Roku device associated with your Voice Remote Pro. It can be found at the back or underneath the player itself.
Once we have the information needed, we'll be able to forward it to our support team for further assistance.
All the best,
Kariza
Celeste2320
4 years agoReel Rookie
SN 21508G573334
model 3810x
- Tivoburkee4 years agoCommunity Streaming Expert
You do have a Roku Voice Pro remote, yes? Your stick+ 3810 has nothing to do with rechargeable voice pro charges or not.