Forum Discussion
Hi Celeste2320
We're sorry to hear about the issue you're running into.
Please reply here with the serial number of the Roku device associated with your Voice Remote Pro. It can be found at the back or underneath the player itself.
Once we have the information needed, we'll be able to forward it to our support team for further assistance.
All the best,
Kariza
- Celeste23204 years agoReel Rookie
SN 21508G573334
model 3810x
- Tivoburkee4 years agoCommunity Streaming Expert
You do have a Roku Voice Pro remote, yes? Your stick+ 3810 has nothing to do with rechargeable voice pro charges or not.
- Cutter10193 years agoNewbie
Karisa, I’m having the exact same issue and this remote is less than six months old.
- RokuKariza-D3 years agoRetired Moderator
Hi Cutter1019
Thanks for the post.
We do not have enough details from your original message to make an effective suggestion. Could you tell us more about your concern?
With more information, we can assist you further.
All the best,
Kariza