I’m having the same problem with my remote and using the microphone. It’s worked fabulous until now. Every time I try the voice function, I get the prompt “Sorry, unable to receive audio from your remote.” Or “Press and hold the microphone Burton while you speak.” I am holding the button. This is the rechargeable Pro remote. I’ve already done all the trouble shooting suggested with no results. Can you guide me further please?
I had the same problem. My Roku Ultra had two remotes paired to it. One remote handled voice commands perfectly. The other did not. I tried customer support. Nothing they suggested worked either. I finally just bought another remote and I have had no problems since.
