Forum Discussion

jockoe's avatar
jockoe
Streaming Star
2 days ago

Remote Pro 2: Buttons delay response issue

Within the last couple of weeks my remote pro ver. 2 has become very unresponsive, but not totally unresponsive.  What I mean is...  I am having to push a button 2, 3, 4 times  or more every time I want to switch apps or switch channels within an app.  It's very aggravating.  I've already re-paired the remote, but that did not solve the problem.  Having a full charge does not make it any better.  Anything else I can try to fix this?

remotes

1 Reply

  • RokuSuzette's avatar
    RokuSuzette
    Community Moderator
    2 days ago

    Hey, jockoe​ 

    Looks like you're dealing with some delayed button response on your Roku remote. Thanks for already trying a few workarounds. 

    Consider trying these steps: Reset the Roku remote

    1. If your remote has one, hold the Pairing button for 20 seconds
    2. If no pairing button, press and hold Back + Home for 20 seconds
    3. Wait for the light on your remote to stop flashing

    Once done, feel free to visit this link for more troubleshooting steps.

    Let us know how it goes!

    Roku Community Team