Forum Discussion
RokuJohnB
2 years agoCommunity Moderator
Hi clarioncall,
Greetings from the Roku Community, and thanks for letting us know!
We understand you're having a problem with the Roku remote. We're happy to assist you further. Please follow the troubleshooting steps below.
- Remove the power cable from your streaming device.
- Wait at least 5 seconds.
- Re-connect the power cable.
- Wait for your streaming device to power on and the Home screen to appear on your TV.
- Once you see the home screen, try to use your remote to control your device.
You may also want to check out this support article here for more troubleshooting steps.
Kind regards,
John
MerlinCreative
12 months agoNewbie
To @John… really?