Forum Discussion

MattSxhee's avatar
MattSxhee
Newbie
2 years ago

Remote Detector is broken and not connected to internet so can’t is my phone

the thing that does the the inputs for my Remote doesn’t work anymore (don’t know if it’s because it’s broken or because of the update trying to happen) and my TV isn’t connected to my internet becau...
RokuTakashi's avatar
RokuTakashi
Community Moderator
2 years ago

Hi MattSxhee,

Thanks for posting, and welcome to the Roku Community.

We appreciate you for sharing these details with us, and we're sorry to hear about the trouble. It might be best to contact Onn as your Roku TV manufacturer since this issue happens to be hardware-related. TV manufacturers provide direct support with their TV models.

We hope for your understanding regarding this.

All the best,
Kash